{"id":6321,"date":"2025-08-26T10:19:09","date_gmt":"2025-08-26T08:19:09","guid":{"rendered":"https:\/\/siemens-caring-hands.org\/?page_id=6321"},"modified":"2025-08-26T11:53:24","modified_gmt":"2025-08-26T09:53:24","slug":"faq-siemens-caring-hands-e-v","status":"publish","type":"page","link":"https:\/\/siemens-caring-hands.org\/en\/impressum\/faq-siemens-caring-hands-e-v\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221;][vc_column][vc_empty_space height=&#8221;5px&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css_animation=&#8221;bottom-to-top&#8221; css=&#8221;.vc_custom_1711889006889{background-color: #d47b2c !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;Frequently Asked Questions&#8221; font_container=&#8221;tag:h4|text_align:left|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;bottom-to-top&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h5>\u00ad<\/h5>\n<h5><strong>Here you will find answers to the most frequently asked questions about donations to Siemens Caring Hands.<\/strong><\/h5>\n<h5>Do you have further questions? Send us an e-mail to:<\/h5>\n<h5><span style=\"color: #d47b2c;\"><a style=\"color: #d47b2c;\" href=\"mailto:contact@siemens-caring-hands.org\">contact@siemens-caring-hands.org<\/a><\/span><\/h5>\n<p>[\/vc_column_text][vc_tta_accordion style=&#8221;flat&#8221; shape=&#8221;round&#8221; spacing=&#8221;2&#8243; active_section=&#8221;&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;I would like to make a donation from abroad &#8211; How does it work?&#8221; tab_id=&#8221;1711470957794-7020ff6c-4065&#8243;][vc_column_text]<span data-contrast=\"auto\">This is possible either via international wire bank transfer with the provided IBAN and SWIFT or via Paypal on the\u00a0<a href=\"https:\/\/siemens-caring-hands.org\/en\/donate\/\">Siemens Caring Hands website<\/a>.\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;My bank requires an address of Siemens Caring Hands e.V. and the Deutsche Bank to process my transfer. What should I enter here?&#8221; tab_id=&#8221;1711470957888-94015b5b-4e1f&#8221;][vc_column_text]<span data-contrast=\"auto\">Siemens Caring Hands e.V.<\/span><br \/>\n<span data-contrast=\"auto\">Werner-von-Siemens-Stra\u00dfe 1<\/span><br \/>\n<span data-contrast=\"auto\">80333 Munich<\/span><br \/>\n<span data-contrast=\"auto\">Germany<\/span><\/p>\n<p>Deutsche Bank Filiale<br \/>\nPromenadeplatz 15<br \/>\n80333 Munich[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Will I receive a donation receipt \/ Is my donation tax deductible?&#8221; tab_id=&#8221;1711470957982-0bbae6f1-f12d&#8221;][vc_column_text]<strong>Germany:<\/strong><br \/>\nFor donations of more than \u20ac300, a donation receipt will be sent for tax purposes in Germany. Donations up to \u20ac300 can be submitted to the tax office without an official donation receipt with the deposit slip of the bank transfer (e.g. a bank statement).<\/p>\n<p>All donation receipts will be provided collectively at the end of the calendar year.<\/p>\n<p><strong>EU countries:<\/strong><br \/>\nIn some EU countries, the deposit receipt of the bank transfer (e.g. a bank statement) is recognized as a tax-deductible receipt. However, this varies from country to country and must be checked by the respective employee.<\/p>\n<p><strong>Non-EU countries:<\/strong><br \/>\nDonations are usually not tax-deductible because the Siemens Caring Hands e.V. is registered in Germany.<\/p>\n<p>You can find further information <a href=\"https:\/\/siemens-caring-hands.org\/en\/donate\/\">here<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What are donations used for? Which initiatives are they used to support?&#8221; tab_id=&#8221;1711470958061-cdffd510-7288&#8243;][vc_column_text]Donations are used to implement vital humanitarian aid measures, such as providing food, medicine, medical equipment and communication tools, as well as rebuilding homes and infrastructure.<\/p>\n<p>Information on the supported projects can be found on the following pages: <a href=\"https:\/\/siemens-caring-hands.org\/en\/afrika\/\">Africa<\/a>, <a href=\"https:\/\/siemens-caring-hands.org\/en\/amerika\/\">America<\/a>, <a href=\"https:\/\/siemens-caring-hands.org\/en\/asien\/\">Asia<\/a> and Europe.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How are projects selected?&#8221; tab_id=&#8221;1711470958137-2ba2ace3-1299&#8243;][vc_column_text]To provide the best possible assistance, the association&#8217;s board independently approaches suitable project organisations and selects projects on a specific and targeted basis. Therefore, general enquiries cannot be answered.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;4718&#8243; img_size=&#8221;220&#215;220&#8243; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1756196091921{background-color: #ffffff !important;}&#8221;][vc_column][vc_empty_space height=&#8221;10px&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1709201139978{background-color: #fff4ef !important;}&#8221;][vc_column][vc_column_text]<\/p>\n<h4><span style=\"color: #d47b2c;\"><strong>Donations for Ukraine<\/strong><\/span><\/h4>\n<p>[\/vc_column_text][vc_tta_accordion style=&#8221;flat&#8221; shape=&#8221;round&#8221; color=&#8221;mulled-wine&#8221; spacing=&#8221;2&#8243; active_section=&#8221;&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;How to donate?&#8221; tab_id=&#8221;1756195080355-253de61b-b442&#8243;][vc_column_text]<strong>Via bank transfer (for Siemens employees &amp; externals)<br \/>\n<\/strong><br \/>\nSiemens Caring Hands e.V.<br \/>\nIBAN: DE13 7007 0010 0033 3377 02<br \/>\nBIC\/SWIFT: DEUTDEMMXXX<br \/>\nDeutsche Bank AG<\/p>\n<p>Keyword for Siemens employees: <strong>Ukraine<\/strong><br \/>\nKeyword for people outside Siemens AG: <strong>Ukraine \u2013 extern<\/strong><\/p>\n<p>Additional Information (if needed):<br \/>\nBank Key: 70070010<br \/>\nBank Account: 0033337702<\/p>\n<p><strong>Via bank transfer (for Siemens Healthineers employees)<\/strong><\/p>\n<p>Siemens Caring Hands e.V.<br \/>\nIBAN: DE83 7007 0010 0033 3377 03<br \/>\nBIC\/SWIFT: DEUTDEMMXXX<br \/>\nDeutsche Bank AG<\/p>\n<p>Keyword: <strong>Ukraine Healthineers<\/strong><\/p>\n<p>Additional Information (if needed):<br \/>\nBank Key: 70070010 Bank Account: 0033337703<\/p>\n<p><strong>Via PayPal<\/strong><\/p>\n<p>Donations are also possible via Paypal as a method for direct payment on the <a href=\"https:\/\/siemens-caring-hands.org\/en\/donate\/\">Siemens Caring Hands Website<\/a>.<\/p>\n<p>Further information can be found <a href=\"https:\/\/siemens-caring-hands.org\/en\/donate\/\">here<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I also donate if I am not a Siemens employee?&#8221; tab_id=&#8221;1756195080403-c3e53dff-f1af&#8221;][vc_column_text]<span data-contrast=\"auto\">Every donation is welcome!<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\"><br \/>\n<\/span><span data-contrast=\"auto\">Please use the keyword <strong>\u201cUkraine \u2013 extern\u201d<\/strong> for the donation.<\/span><\/p>\n<p><span data-contrast=\"auto\">Siemens Caring Hands e.V.<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\"><br \/>\n<\/span><span data-contrast=\"auto\">IBAN: DE13 7007 0010 0033 3377 02<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\"><br \/>\n<\/span><span data-contrast=\"auto\">BIC\/SWIFT: DEUTDEMMXXX<\/span><span data-contrast=\"auto\">\u202f<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:240}\"><br \/>\n<\/span><span data-contrast=\"auto\">Deutsche Bank AG<\/span><span data-contrast=\"auto\">\u202f<\/span><\/p>\n<p><span data-contrast=\"auto\">Additional Information (if needed):<\/span><br \/>\n<span data-contrast=\"auto\">Bank Key: 70070010<\/span><br \/>\n<span data-contrast=\"auto\">Bank Account: 0033337702\u202f<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;When does the donation initiative start and what is the deadline?&#8221; tab_id=&#8221;1756195080607-099db31f-c272&#8243;][vc_column_text]Donations can be made as of now and Siemens AG will initially match all donations.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What does matching mean?&#8221; tab_id=&#8221;1756195080659-7a26d0c4-c168&#8243;][vc_column_text]Siemens AG will match every cash amount donated, meaning the company will donate the same amount to Siemens Caring Hands.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What projects and initiatives will be supported?&#8221; tab_id=&#8221;1756195080709-819a6a4d-dab3&#8243;][vc_column_text]With the donations, important aid measures for the Ukrainian families who are looking for refuge in neighboring countries will be implemented \u2013 for example, by providing them with food, accommodation and means of communication. More than \u20ac1 million have already been donated to the German Red Cross as emergency humanitarian aid. Further measures are currently being prepared.<\/p>\n<p>Information about the supported projects can be found <a href=\"https:\/\/siemens-caring-hands.org\/en\/ukraine\/\">here<\/a>.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=&#8221;20px&#8221;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221;][vc_column][vc_empty_space height=&#8221;5px&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css_animation=&#8221;bottom-to-top&#8221; css=&#8221;.vc_custom_1711889006889{background-color: #d47b2c !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;Frequently Asked Questions&#8221; font_container=&#8221;tag:h4|text_align:left|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221;][\/vc_column][\/vc_row][vc_row css_animation=&#8221;bottom-to-top&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text] \u00ad Here you will find&hellip;<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":1110,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6321","page","type-page","status-publish","hentry"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"en","enabled_languages":["de","en"],"languages":{"de":{"title":true,"content":true,"excerpt":false},"en":{"title":true,"content":true,"excerpt":false}}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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